Managed Services – Workday Adaptive Prism Associate, Analyst

Role Overview

• Analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of Workday HCM applications
• Enable clients to optimize their human resources processes, enhance talent management, and achieve their strategic objectives
• Build meaningful client connections, and learn how to manage and inspire others
• Anticipate the needs of your teams and clients, and deliver quality
• Embrace increased ambiguity, ask questions, and use these moments as opportunities to grow
• Use critical thinking to break down complex concepts
• Develop a deeper understanding of the business context and how it is changing
• Uphold and reinforce professional and technical standards (e.g., refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements

Requirements

• Bachelor’s Degree
• US Minimum of 5 years of experience
• Active Workday Adaptive Planning/Adaptive Insights certification
• Demonstrates some level of abilities and/or a proven record of success as both an individual contributor and team member as follows:
• Develops weekly hours burn report and monthly support review deck
• Performs manual quarterly/monthly patch testing (Functional stream)
• Performs automated quarterly patch testing (Technical stream)
• Assists in testing automation
• Assists in system reports/integrations development in enhancement pipeline
• Prepares Functional/Technical specs
• Assists Transition Manager in onboarding new engagements
• Provides administrative support to team members, including status reports and client-facing documentation/presentations
• Offers functional and/or technical subject matter expertise
• Meets with stakeholders to confirm a thorough set of requirements, aligned to business objectives, gaining complete understanding of current and future state business processes
• Demonstrates experience in use of Workday in a support/AMS environment
• Is responsible for fixes and enhancements to the application to achieve the customer’s business requirements
• Works together in pods or client-aligned teams to deliver for multiple clients
• Uses standard methodologies and tools
• Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production systems
• Works and delivers against engagement SLAs and KPIs
• Knowledge with Planning Budgeting Forecasting and Management Reporting
• Knowledge of different models like: Financial Planning, e.g., Revenue Planning, Expense Planning, Projects Planning, Capital Planning, Balance Sheet and Cash Flow Planning; Workforce Planning, e.g., Headcount/FTE and Compensation Planning, Resource Supply and Demand Planning; Operational Planning, e.g., Sales Planning
• Knowledge in creating and troubleshooting EIB (Enterprise Interface Builder)
• Ability to work with the client and help customers resolve issues
• Good to have Workday Finance/HCM/Integration certification
• Functional experience and knowledge of Workday Finance/Accounting, reporting/consolidation is an advantage
• Knowledge in creating reports, dashboards
• Analyze Workday release updates to understand impacts of feature changes, in relation to clients existing configuration.

Benefits

• Not applicable