Investigate, evaluate, and resolve claims while delivering outstanding customer service.
Negotiate settlements with insureds, claimants, and attorneys.
Manage active files, ensure accurate reserving, and maintain compliance with audit guidelines.
Learn and grow through hands-on training, mentorship, and project opportunities.

Demonstrated ability to adapt quickly and contribute across multiple functional areas
Excellent communication skills, both written and verbal
Proven track record of managing priorities and delivering results in fast-paced settings
Comfort with ambiguity and a willingness to take initiative in evolving business environments
Experience handling auto and GL/PD claims is preferred.
Bachelor’s degree or equivalent experience.
Associate in General Insurance and/or Associate in Claims designation.

Claims Representative – Investigations

Key skills