Senior Epic Integration Analytics Analyst

Role Overview

• Partner with business stakeholders to capture requirements for reporting and analytics use cases.
• Participate in the planning, coordination, and execution of analytics product implementations.
• Install, configure, and maintain analytics tools, applications, and environments.
• Assist with system integrations between analytics platforms and source systems.
• Configure analytics solutions (dashboards, reports, metrics, data models, security settings) to meet business requirements.
• Partner with other BIAA staff on the implementation and confirmation of Epic Integrated Analytics tools.
• Act as a subject matter expert (SME) for supported applications in user-facing contexts.
• Participate in Epic upgrade cycles, including testing and validation of Cogito-related functionality.
• Implement enhancements and optimize reporting solutions to meet evolving business requirements.
• Assist in developing communication campaigns to inform users about upgrades, changes, and new features.
• Communicate technical information in business-friendly terms.
• Troubleshoot and resolve issues related to report execution.
• Monitor system performance and escalate critical incidents.
• Promote awareness and adoption of IT products, applications, and tools across the organization.
• Develop and deliver training programs for end users, super users, and IT staff on supported applications and tools.
• Serve as the primary point of contact between IT and assigned vendors.
• Build and maintain strong working relationships to foster collaboration and trust.
• Participate in activities that enhance general knowledge of or ability to do assigned work.

Requirements

• Master’s degree in computer science, a related field, or a clinical field and four years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
• Bachelor’s degree in computer science, a related field, or a clinical field and six years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
• Associate’s degree in computer science, a related field, or a clinical field and seven years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
• Eight years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
• Equivalent combination of education and experience where one year of experience will be substituted for an Associate’s degree and two years of experience will be substituted for a Bachelor’s degree.
• 2+ years of hands-on experience supporting Epic integrated reporting tools (Reporting Workbench, Radar, SlicerDicer, Registries, Analytics Catalog).
• 2+ years of experience participating in Epic upgrades, testing, and validation for Cogito-related functionality.
• 2+ years of experience using the Epic Clarity and Caboodle databases.
• 1+ years of experience building and maintaining Epic reports and dashboards for clinical, financial, and operational users.
• 1+ years of experience supporting self-service analytics tools (e.g., SlicerDicer) and training end users.
• 1+ years of experience writing SQL queries.
• 3+ years of experience working with vendors and cross-functional IT teams to troubleshoot and resolve system or reporting issues.
• Proficiency in report design, configuration, and troubleshooting within Epic Cogito tools.
• Strong SQL querying and data validation skills.
• Skilled in end-user training and support for self-service analytics tools.
• Effective documentation and communication skills for technical and non-technical audiences.
• Ability to work with cross-functional teams (clinical, financial, IT, and operational).
• Ability to manage multiple requests and priorities in a fast-paced environment.
• Ability to problem-solve complex reporting issues and propose solutions.
• Ability to adapt to Epic upgrades and new feature releases, applying them effectively.

Tech Stack

• SQL

Benefits

• Healthcare for full-time employees covered 100% and 88% for dependents.
• $50K of term life insurance provided at no cost to the employee.
• Two separate above market pension plans to choose from.
• Vacation
• up to 200 hours per year dependent on length of service.
• Sick Leave
• up to 96 hours per year.
• 9 paid holidays per year.
• Substantial Tri-Met and C-Tran discounts.
• Employee Assistance Program.
• Childcare service discounts.
• Tuition reimbursement.
• Employee discounts to local and national businesses.