Provide functional support across SAP S/4HANA Public Cloud Finance (GL, AP, AR).
Support month-end and year-end financial close processes.
Investigate and resolve production issues in line with SLA targets.
Perform root cause analysis for recurring issues.
Manage incidents and service requests via a structured ticketing platform.
Work within defined SLAs (P1–P4) for response and resolution.
Prioritize workload based on business impact and client direction.
Escalate issues to SAP or internal SMEs where required.
Deliver minor enhancements including configuration updates, workflows, and reporting changes.
Support functional change requests within agreed scope.
Identify opportunities to improve system performance and usability.
Contribute to continuous improvement backlog.
Support SAP release cycles and impact assessments.
Assist with regression testing and validation activities.
Identify risks and recommend remediation actions.
Support adoption of new SAP features where relevant.
Work closely with onshore SAP Service Lead and Architect.
Engage with business users to resolve issues and provide guidance.
Contribute to governance reporting and service reviews.
Support Clean Core-aligned advisory and best practices.

4–7+ years’ experience in SAP Finance.
Proven experience in SAP S/4HANA Public Cloud (Finance).
Tertiary qualifications in Information Technology, Accounting, Finance, or related field (preferred).
SAP certification (preferred but not mandatory).
Strong understanding of financial close processes (month-end, year-end).
Experience working in a managed services or support environment.
Ability to work within SLA-driven delivery models.
Strong problem-solving and analytical skills.
Excellent communication skills with both business and technical stakeholders.
Ability to manage competing priorities in a structured support environment.

Employee benefits, recognition, and wellbeing platform
Career growth via succession planning, internal promotions, and mentorship opportunities
Ongoing investment in professional development through industry and technology certifications, and study assistance
Mental health support through our Employee Assistance Program
Support for family and caring responsibilities, including paid parental leave
Employee referral program, with monetary incentives offered

SAP Consultant

Key skills