Install, configure, test, troubleshoot, perform ongoing maintenance and enhancement of information technology and information systems.
Facilitate the delivery of projects and solutions in a collaborative team environment across business units.
Conduct quality control checks on tickets to reduce errors to improve procedures.
Operate as an escalation point for our Desktop Support Engineers.
Make applications talk to each other via APIs & Workflow tools

Excellent communication skills, both verbal and written, to convey technical information clearly and concisely.
Maintain accurate and up-to-date documentation for systems, processes, and procedures.
Strong attention to detail in managing system configurations, documentation, and change management processes.
Drive to stay up to date on current technology trends.
Ability to install, configure, test, troubleshoot, perform ongoing maintenance and enhancement of information technology and information systems.
Comfortability with utilizing generative and agentic AI and other AI-powered applications to streamline tasks and improve output.
Enthusiasm for experimenting with and integrating AI capabilities to drive creative solutions and automate routine processes.
Willingness to continuously learn and adapt to new AI advancements and integrate them into work processes.
Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.

Health + Wellness: generous health, vision, and dental insurance options as well as HealthiestYou
Time Off: competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, and paid parental leave
401k: receive a 401k match to help invest in your future.
Equipment: everything needed to be successful, shipped right to your door

Systems Administrator

Key skills