Build alongside team lead and implement innovative, multi-modal learning strategies (e.g., blended learning, microlearning, gamification) that cater to diverse learning styles and maximize knowledge retention
Develop sophisticated, high-impact learning content across a variety of formats, including Dynamic Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) modules, complete with comprehensive facilitator guides and participant workbooks
Create highly interactive and engaging eLearning computer-based training (CBT) courses that leverage advanced authoring tools
Create Intuitive job aids, quick reference guides, user manuals, video tutorials, simulations, and performance support tools
Design and develop robust assessment tools to rigorously measure learning effectiveness and skill transfer
Effectively guide participants through complex topics, foster active participation, skillfully manage Q&A, and adapt delivery in real-time to meet the diverse needs of the audience
Serve as a subject matter expert during training, providing insightful explanations and practical guidance
Possess an ability to translate highly technical ITAM concepts (e.g., asset lifecycle, software licensing models, hardware inventory, CMDB integration, discovery processes, financial reconciliation, compliance reporting, contract management) into clear, concise, actionable, and user-friendly training content for both technical and non-technical audiences
Leverage data analytics and feedback to drive significant, data-informed improvements and demonstrate a commitment to continuous learning and iteration in training design and delivery
Collaborate seamlessly to ensure accuracy, relevance, and strategic alignment of all training initiatives
Strategically manage and maintain training content within the Learning Management System (LMS), ensuring optimal user experience, accurate reporting, and efficient content deployment
Requirements
Currently hold an adjudicated Secret Clearance (or higher) or be able to obtain and maintain a Secret clearance
10+ years of relevant experience (Bachelor’s degree in relevant field may be substituted for 5 years of relevant experience)
Demonstrated experience of instructional design methodologies, adult learning principles, and learning technologies
Experience with industry-standard eLearning authoring tools (specifically Adobe Software Suite – Creative Cloud, Captivate, Premier Pro, TechSmith Camtasia, TechSmith Snagit) and other multimedia development software
Familiarity in Learning Management System (LMS) administration, content management, and reporting
Proven ability to translate highly technical information into clear, actionable, and engaging learning content for non-technical audiences
Excellent written and verbal communication skills, with a meticulous eye for detail and quality