Develop backend services, APIs and data models for learning paths, user progress and content delivery
Implement ServiceNow CSM and NEOS based related integrations such as case updates, workflow triggers and data exchange
Work with the offshore team to coordinate development tasks and maintain backend code quality
Support the automation of lab environments and platform components through IaC
Monitor backend performance and resolve issues that affect user flows or data accuracy
Manage CI/CD pipelines for backend services and support smooth release cycles
Ensure backend security, logging and audit readiness

Experienced in backend development with languages such as Python, Java or Node.js
Able to design and build APIs and data structures for dynamic learning and onboarding flows
Understand ServiceNow CSM workflows, tables, data models and integration points
Experienced with cloud environments, platform services or comparable enterprise systems
Familiar with IaC tools and automation methods as well as the integration of NEOS based setups
Able to coordinate with offshore developers and maintain consistent delivery quality
Experienced with CI/CD pipelines, DevOps and troubleshooting backend issues
Strong problem-solving skills with attention to real user scenarios
Background in B2B or enterprise environments is helpful
Speak English
B2 level

DevOps Engineer

Key skills