Product QA Developer

Role Overview

• Work as part of cross functional, passionate agile project teams to ensure quality is driven into the heart of the development process from requirements definition through to delivery.
• Own the quality strategy and execution for Hybrid Cloud tooling that enables SaaS provisioned Epicor Application deployments on customer managed infrastructure.
• Design and maintain comprehensive manual test plans covering deployment, configuration, prerequisites, upgrades, rollback, and failure scenarios.
• Build and evolve automation for deployment and tooling workflows, focusing on high value, repeatable customer consumption paths.
• Validate Hybrid Cloud deployments across AKS based Linux container environments running on customer controlled physical or cloud infrastructure.
• Drive risk-based testing to ensure release readiness with minimal impact to core product functionality.
• Validate operational readiness, including logging, diagnostics, observability, and supportability of tooling.
• Collaborate closely with Platform Engineering, DevOps, and Product teams to influence design decisions early from a quality and testability perspective.
• Mentor junior QA and SDET engineers, setting standards for test design, automation quality, and execution discipline.
• Act as a quality advocate for Hybrid Cloud initiatives, ensuring a predictable and reliable customer experience.

Requirements

• 3-5 years of relevant experience in maintaining product quality through manual and automation testing, building/designing automation framework & testing tools, DevOps knowledge with good product exposure.
• Extensive knowledge on testing concepts, test process, test design skills and testing techniques.
• Analyzes requirements and clarify scope and breadth of work tasks with business analysts and product managers.
• Learns and employs knowledge of the business segment targeted by the software application.
• Work closely with the Product Owner to flesh out Acceptance Criteria and develop tests around them.
• Strong experience as a SDET or QA Developer owning quality for complex, platform-oriented systems.
• Proven expertise in manual test design and execution, especially for infrastructure, tooling, or deployment centric initiatives.
• Hands-on experience building and maintaining test automation using JavaScript/TypeScript, Python, or Java.
• Solid understanding of Windows/Linux containers and Kubernetes concepts, with exposure to managed Kubernetes platforms (AKS preferred).
• Experience validating deployment tooling, installers, or platform utilities, not just application-level features.
• Ability to design scenario driven, customer-centric test coverage reflecting real world deployment and operational use cases.
• Familiarity with CI/CD pipelines and integrating automated tests into build and release workflows.
• Strong analytical skills to diagnose failures using logs, configurations, and environment data.
• Excellent collaboration and communication skills, with the ability to influence quality outcomes across teams.

Tech Stack

• Cloud
• Java
• JavaScript
• Kubernetes
• Linux
• Python
• TypeScript

Benefits

• Comprehensive health and wellness benefits designed to support your overall well-being.
• Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Comprehensive support for international relocations and permanent residency processes.