Key skills
CommunicationSales
About this role
Role Overview
- Provide independent engineering support for Control valve and Regulators to both the dedicated and non-dedicated impact partner assigned accounts for any project related enquiries.
- Perform Sizing and selection of control valves using proprietary FisherFirst2 software.
- Prepare Technical and Commercial Quote, technical deviations list, generate reports, drawings.
- Contact GIS teams for any technical/special price requirements.
- Review project specifications and prepare deviations list.
- Clarify doubts on technical specifications through conference calls with Sales office/LBP.
- Provide support on project revisions from Customer.
- Support Sales office after the issue of PO and prepare transaction for order entry.
- Provide technical support for OE /factory clarifications and assist with change orders.
- Maintain records of all work done.
- Key contact for all technical issues related to the LBP supported.
- Monitor RDSL, PDSL & RFT performance for the LBP supported.
- Analyse RFQ scope & resource availability and commit to a deadline.
- Handle internal training programs.
- Troubleshoot site issues.
Requirements
- Minimum 6-year experience of any Engineering background.
- Knowledge of all Fisher products and accessories.
- Understanding of product specifications and Incoterms.
- Adequate knowledge of sizing control valves for industry specific applications
- Knowledge of MIB strategy & implementation skilled in using the FF2 tool
- Basic knowledge of Inactive/obsolete/Competitor products.
- Degree in Mechanical/Instrumentation/Chemical/Metallurgical Engineering.
- Basic understanding of MS word, excel and power point.
- Excellent written and verbal communication skills
Benefits
- Competitive benefits plans
- Variety of medical insurance plans
- Employee Assistance Program
- Employee resource groups
- Recognition
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave