Partner with Product Management leadership to streamline field operations, ensuring Sales Engineers and Architects have the support needed to successfully execute Proof of Value stages
Support ideation and execution of product strategy around Zscaler platform and core services (ZIA and ZPA)
Work with support leadership to provide timely assistance to large customers in event of escalations and deployment of Zscaler services
Report status of the deals and business crisply and succinctly to multiple stakeholders, product leadership and sales leadership
Actively engage with product and engineering teams to provide feedback on product evaluations and act as a customer advocate

10+ years of experience in either managing a pre-sales team as a hands on technical leader, or as a Product Specialist or an outbound Product Management role
Experience working in a platform company to help with growing and sustaining revenue
Deep understanding of SWG, ZTNA, Proxies, Firewalls, VPN and data path technologies
Deep understanding of authentication and identity protocols such as SAML, SCIM etc.
Ability to work in a fast paced environment and track the engagement and activity using project management tools

Principal Product Specialist

Key skills