Own product analytics across the VPN user journey;
Partner with product managers and engineers to shape decisions, not just report outcomes;
Translate ambiguous questions into structured analyses and clear recommendations;
Define and maintain core product metrics (e.g., connection speed, stability, etc.);
Drive experimentation on product experience;
Identify friction in the user journey and quantify its impact on retention and LTV;
Build analytics solutions end-to-end: data models, dashboards, and deep dives;
Proactively surface insights that improve product performance.

Strong experience in product analytics (SaaS or consumer apps; subscriptions are a plus);
Advanced SQL and experience with event-level data;
Familiarity with modern analytics tools (dbt, Tableau, Git);
Ability to structure ambiguous problems into clear analytical work;
Solid understanding of experimentation, funnels, and retention;
Clear, concise communication that drives decisions.

Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts, a physical coach and a gym to regular mental health checks;
Tools of your choice: choose technical equipment and the tools you need to do your best;
Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
Convenient commuting: traveling from point A to point B can be a pain. That’s why, depending on your unique circumstances, we compensate part of your public transport costs;
Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;
Premium Surfshark accounts: for you, your family, and friends;

Senior Product Data Analyst – VPN

Key skills