Be the main contact during the onboarding process for new starters including confirming start date, pre-employment checks, making arrangements with IT, co-ordinate first day arrangements
Ensuring tight governance surrounding HR data and processes including auditing files and chasing missing documentation
Working to proactively identify opportunities for improvement and work with the wider team to share ideas
Maintain and update the Human Resource Information Systems (HRIS) and other relevant systems, including electronic employee files ensuring data accuracy through regular review
Support our team members by being aware of key HR processes and direct them to relevant policies when needed
Support team by pulling reports and helping with analysis of the data
Support with payroll administration including administering any changes on the HRIS
Monitor the HR helpdesk and answer employee queries escalating more complex queries appropriately
Offboarding process administration, updating IT, inputting leaver details into the HRIS
Handling all HR administration, including all letters, providing HR update emails, preparing reports for the team as requested
Supporting team with projects including M&A activity
Requirements
Excellent organisational and time management skills
Previous customer service experience is advantageous
Keen eye for detail and accuracy
Ability to remain resilient, calm and measured particularly during busy periods and when dealing with conflicting priorities
Proactive with a can-do attitude
Passionate about HR and strong customer service ethos
IT systems oriented who can easily grasp understanding of the HR system
Benefits
Annual leave (plus public holidays), with the option to buy or carry over leave