US Foods is a leading foodservice distributor, and they are seeking an Account Sales Manager to manage the transportation needs for Gampac customers in the Southeast Region of the United States. The role involves sourcing and securing freight, managing customer relationships, and ensuring data integrity while growing current accounts.
Responsibilities:
- Sourcing and securing freight, carriers, and customers utilizing creative methods including but not limited to: Internet searches (DAT, Internet Truck stop), Past Contacts, Website leads, and Business Development leads
- Creatively find new solutions for customers
- Develop opportunities from the Business Development Team
- Account management and growth of smaller assigned accounts by sourcing and securing opportunities from within each account
- As primary contact for your customers, you will be responsible for managing the relationship between the customer and Gampac
- Ensure accurate data capture, data integrity and system entry in all customer related functions
- Effectively utilize data and problem-solving skills to proactively resolve customer issues
- Create new customer account opportunities from prospecting to generating leads
- Lead Associates including scheduling, time tracking, performance feedback, and training
- Monitor current loads and proactively identify, communicate and resolve issues for customers
- Support A/R in collections of past due invoices for your customers
- Other duties as assigned
Requirements:
- Minimum of one (1) year of brokerage experience
- Basic understanding of brokerage operations and geographic freight markets
- BA or BS degree or equivalent experience
- Prior demonstration of effective negotiation skills
- Existing customer and/or carrier base is a plus
- Ability to work in a fast-paced team environment and possess independent work desires
- Detail-oriented and able to meet scheduled activity deadlines
- Positive, influential communication skills
- Punctuality and a good work ethic are critical
- Knowledge of Microsoft Office (Excel, Word, etc)
- Excellent customer service skills including the ability to effectively serve our customer's needs