Own employee onboarding and offboarding workflows across key systems, with a strong bias toward end-to-end automation and operational reliability
Administer and improve Float’s core internal tooling, including identity, productivity, MDM, collaboration, and access systems
Provide onsite and remote support for Mac hardware, software, office systems, and employee productivity issues
Build and maintain practical automations that reduce manual work, improve consistency, and help the IT function scale
Partner closely with teams like People and Recruiting to design clear, durable support and provisioning processes
Document business-critical IT workflows so they are repeatable, understandable, and not dependent on tribal knowledge
Support office technology, WiFi, and AV systems to ensure a reliable in-office experience
Collaborate with security and risk partners to strengthen endpoint hygiene, access controls, and operational compliance

5+ years in IT support, systems administration, or internal IT engineering roles
Hands-on experience using scripting or programming languages such as Python to automate internal workflows and reduce manual operational work
Strong experience with tools like Google Workspace, Okta, MDM platforms, collaboration tools, and access management systems
Solid hands-on experience supporting Apple hardware, employee productivity tooling, WiFi, and office technology environments
A track record of documenting, standardizing, and improving business-critical internal workflows like onboarding, offboarding, and provisioning
Strong stakeholder communication skills, with the ability to explain technical issues, trade-offs, and risks in simple, practical language
Credible examples of using AI in real workflows to improve speed, clarity, troubleshooting, or automation outcomes

Competitive compensation, equity options, and benefits
Hybrid work model – we are based in Toronto with in-office days for connection and collaboration
Enjoy catered team lunches every Tuesday, Wednesday and Thursday
Bring your pup to our dog-friendly office
Thrive in a high-trust, high-performance culture where your work truly matters

IT Engineer

Key skills