Serve as a trusted advisor to synthesize issues, surface options, and recommend decision-grade actions
Operate with discretion on sensitive matters
Provide oversight of actions related to operations, risk, and portfolio/financial management; ensure consistent follow-through
Coordinate across the executive director’s leadership team to build alignment, remove blockers, and track commitments to closure
Manage the executive director’s cadence (meetings, prep, readouts) and triage incoming requests to protect executive time
Maintain dashboards and executive metrics (Objective and Key Results/Key Performance Indicators) to ensure alignment to strategic priorities and enable fact-based course corrections
Translate complex data into concise, actionable narratives and recommendations for senior leaders
Act as a strategic partner: anticipate needs, identify opportunities to scale or simplify work, and ensure initiatives align to the Information Digital Technology & Security vision and roadmap
Manage stakeholder relationships across the organization, ensuring effective communication and alignment on strategic priorities.
Support development and vetting of multi-year business cases and priority setting for strategic initiatives
Monitor budget-to-actuals and recommend course corrections
Coordinate workforce and resourcing requests through intake, prioritization, and approval (Leadership Team, Human Resources, Finance)
ensuring healthy backlog management for the organization
Prepare executive director’s communications including memos, talking points, and presentations.
Develop visual representations of concepts and ideas appropriate for the audience
Requirements
Bachelor's degree or Higher
5+ years of experience in an Information Technology, Digital, or Engineering environment
5+ years of experience influencing and building strong relationships with stakeholders and senior leaders across functions and/or programs
5+ years of experience managing metrics to drive data driven solutions/decisions
5+ years of experience developing presentations for and presenting to executive leadership
Experience in project or program management
Experience working in a fast-paced environment with high attention to detail and strong bias for action, with ability to execute under ambiguity and tight timelines
Experience in security, governance, risk, and compliance
Experience in budgeting and financial management
Experience managing global teams
Expertise in M365 products, communication, and collaboration
Experience working in complex environments and matrix organizations
Experience working in a regulated industry
Experience in change management and organizational development