Partner with U.S. and international brokers to build and improve benefits programs that are competitive, cost-effective, and aligned with our Total Rewards philosophy — especially as we expand into new geos
Own day-to-day benefits administration across medical/dental/vision, life and disability, 401(k), tax-advantaged accounts, leave of absence, and stipend/perk programs
Manage enrollments end-to-end: open enrollment, qualified life events, new hires, terminations, and ongoing changes
Run audits and coordinate compliance activities with brokers and vendors to ensure we meet regulatory requirements across regions
Lead high-impact projects that modernize and scale benefits infrastructure (e.g., LOA framework improvements, stipend methodology + systems administration, 401(k) plan design updates, etc.)
Create and deliver clear, employee-friendly resources and education (guides, FAQs, info sessions, and in-the-moment support)
Enable People Business Partners and Talent Acquisition to confidently communicate benefits — and make sure the story we tell matches the experience employees have
Serve as an escalation point for People Operations when employees hit roadblocks or need more nuanced support
Build repeatable toolkits and documentation that make benefits easier to understand and easier to support as we scale
Requirements
5+ years of experience administering and supporting benefits programs, including enrollments and ongoing operations
Experience building and rolling out international benefits (and the documentation/education that makes them actually usable)
Strong program management skills — you’re organized, detail-oriented, and can juggle multiple deadlines and stakeholders without dropping balls
A clear, confident communication style — across employees, brokers, vendors, Finance, and People partners
A love of writing and simplifying complex topics (this role has real ownership over communications, documentation, and the employee experience)
Benefits
Unlimited vacation time with a culture that actively encourages time off