Managing all aspects of the service delivery for customers with fewer than 10 locations and a simple product solution.
Build all ‘deals’ with adherence to department guidelines and processes.
Submit order requests to vendors and monitor for order acknowledgment or confirmation.
Manage and complete all service delivery assigned tasks.
Ensure data accuracy of information in order database system.
Follow-up for the Carrier Site Survey Results.
Accountability for on time delivery of service and related project dates.
Communicate with the customer on order-related details as needed.
Engage in weekly calls with vendors to obtain updates and resolve issues.
Validate service performance to meet customer expectations following order completion.

Preferred experience in either fast-paced customer service role or office work experience with webbased tools and data entry.
Excellent Communication Skills
Advanced English Speaker B2+
Proficient with Microsoft Office Suite
Self-Motivated, organized and detail oriented.
Telcom/Networking Experience a plus

Project Manager I

Key skills