Lead the digital commerce strategy for key partners, driving growth through branded payment solutions including gift cards, digital rewards, and loyalty integrations
Build and manage partner relationships, ensuring alignment on goals, performance, and long-term strategic vision
Collaborate cross-functionally with Product, Marketing, Sales, IT, and Finance to deliver seamless, innovative programs across both digital and in-store channels
Enhance the partner and customer experience by optimizing the digital journey, improving conversion, and advancing omni-channel engagement
Leverage data and insights to guide decision-making, monitor KPIs, and build annual growth plans and performance playbooks for key accounts
Champion marketing and brand excellence, ensuring consistent positioning and strong retail and digital presence across distribution partners
Stay ahead of industry trends and emerging technologies to identify opportunities for innovation and differentiation within the commerce ecosystem

Bachelor’s degree in Business, Marketing, Commerce, or related field required
0+ years in account management, partnerships, or business development
Experience managing enterprise-level clients or strategic accounts
Background in payments, gift cards, fintech, retail, or digital commerce (strongly preferred)
Proven track record of revenue growth, retention, and expansion
Experience working cross-functionally with Product, Engineering, Marketing, Finance, and Legal
Exposure to contract negotiations, pricing strategy, and commercial deal structuring

Strategic Relationship Manager

Key skills