Design end-to-end solutions by integrating equipment, services, digital tools, and operational processes to address customer, site, or business challenges.
Partner with product, services, digital, sales, dealer, and regional teams to ensure solutions are technically viable, commercially sound, and operationally deliverable.
Analyze complex, ambiguous problem spaces and translate requirements into structured solution architectures that focus on measurable outcomes rather than individual components.
Support the development of solution frameworks, playbooks, and enablement materials to drive consistent adoption and repeatability across regions and teams.
Communicate solution concepts clearly to diverse audiences, influencing decisions and alignment without formal authority.
Contribute to the evolution of solution offerings by incorporating feedback, lessons learned, and emerging capabilities into future designs.

Bachelor’s degree, or equivalent years of professional, job-related experience.
Previous work experience with Caterpillar dealers in the Sales, Operations, or Marketing space.
Previously demonstrated experience in a staff role that required management of multiple projects and senior leadership report-outs.
Working knowledge of dealer or distribution networks, including collaboration with sales, service, and channel partners.

Solutions Architect

Key skills