About this role
Role Overview
- Assist in account activation and configuration activities to support successful customer onboarding.
- Support setup tasks such as domain configuration, access setup, and data updates across internal systems.
- Maintain accurate records and learn to apply account-level and product-level settings.
- Support company initiatives by assisting with channel cost reviews, pricing considerations, and automated pricing updates.
- Provide operational support through bulk updates, data maintenance, and workflow upkeep for customer-facing teams.
- Help evaluate existing processes and contribute ideas to improve efficiency and consistency.
- Support partner and internal teams by creating new customer records and coordinating initial setup tasks.
Requirements
- Fluent in English, both spoken and written
- Additional language skills are considered an advantage
- Strong attention to detail with the ability to follow structured procedures and guidelines
- Proficient in Excel or Google Sheets, including formulas, sorting, and basic data manipulation
- Eager to learn technical systems, business processes, and documentation standards
- Comfortable collaborating across teams, tracking tasks, and managing multiple small initiatives in parallel
- You hold valid student rights from „Studentski Centar“ throughout the entire internship period (6 months).
Benefits
- Travel allowance as per city of work
- Free lunch
- Free Snacks and Beverages
- Social Events
- Internal Trainings
- Free access to Udemy platform
- Referral Bonus
- Equipment
- On-Site Amenities