About this role

Own the lifecycle management of technology vendors, including onboarding, renewal, and exit
Partner with Strategic Sourcing and Finance on vendor strategy, contracts, and cost optimization
Establish vendor governance, performance standards, and review cadence
Define and track KPIs, SLAs, and service metrics; hold vendors accountable for delivery and quality
Evaluate technology products and vendor alternatives to ensure alignment with IT strategy and architecture
Support vendor risk, security, and compliance assessments in partnership with Security and Risk teams
Serve as the primary IT point of contact for vendor performance, escalation, and relationship management

5+ years of experience in IT vendor management, technology sourcing, or supplier management
Experience managing vendors across SaaS, cloud, platforms, infrastructure, or managed services
Solid understanding of contracts, SLAs, and vendor performance management
Financial acumen, including experience influencing or managing technology spend
Proven ability to work cross‑functionally and influence without direct authority

Technology Vendor Management Lead

Key skills