Communications Manager, Global Communications Center of Excellence Lead

Role Overview

• Develop and execute internal communication strategies and campaigns that align a diverse workforce with company priorities, strategy, and culture
• Craft messaging for organizational updates, transformation initiatives, and change management
• Create and manage content for various global channels (e.g., intranet, newsletters, town halls)
• Support employee engagement initiatives, including global campaigns, recognition programs, and culture-building efforts
• Ensure consistency of messaging across regions, practices, sectors, and markets while allowing for local relevance
• Develop and implement external communications strategies and partner with marketing on growth campaigns that elevate the organization’s reputation
• Partner with technical leaders and experts to position the firm as an industry thought leader across key markets
• Produce and support content for external platforms, including website, social media, and client-facing materials
• Identify opportunities to showcase major projects, innovations, and technical expertise
• Create high-quality content for a variety of audiences and channels
• Maintain and enforce brand voice, messaging, and visual identity standards
• Translate complex engineering and infrastructure topics into clear, engaging, and accessible content for diverse audiences
• Write and edit a wide range of materials, including executive communications, project profiles, case studies, and articles
• Ensure all content reflects the organization’s brand voice, technical excellence, and strategic priorities
• Develop communication plans that support business transformation, mergers and acquisitions, and strategic initiatives
• Anticipate communication risks and develop proactive mitigation strategies
• Establish and track KPIs to measure the effectiveness of communication strategies and campaigns
• Analyze engagement data and feedback to refine messaging and channels
• Continuously improve processes, tools, and content approaches to meet the needs of a global organization

Requirements

• Bachelor’s degree in communications, public relations, marketing, journalism, or a related field
• 5–8+ years of experience in internal and/or external communications, preferably within engineering, infrastructure, or professional services
• Proven ability to communicate complex technical concepts clearly and effectively
• Exceptional writing, editing, and storytelling skills
• Experience working with senior leadership and managing sensitive communications
• Strong project management skills with the ability to manage multiple priorities and deadlines
• Proficiency in digital communication tools, content management systems, and analytics

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Continuing education benefits
• Employee assistance program
• Retirement savings plan with company matching contributions