Senior System Administrator

Role Overview

• Responsible for monitoring and supporting all components of desktop technology
• Responsible for the operation and maintenance of the hardware and the OS of all Windows-based workstations and servers
• Responsible for Infrastructure Support Tickets and as an escalation resource for the Help Desk Analysts
• Creates, maintains, and makes ongoing revisions to desktop-related processes, procedures, and documentation on software and hardware deployments, account administration, and helpdesk tasks
• Develops and maintains a comprehensive set of Windows workstation and laptop images as well as thin client images to be used throughout all sites
• Develops and maintains scripts and utilizes desktop management solutions
• Deploys, administers, and performance tunes workstation group policies related to system hardening procedures and policies
• Evaluates and recommends technologies that can improve and streamline existing processes
• Troubleshoots and provides solutions to hardware and software problems
• Installs, upgrades, repairs, and removes hardware and software as necessary
• Provides training and mentorship for desktop technicians on technologies of multiple disciplines
• Manages VDI images, testing and rollout of new images and application related upgrades or updates
• Acts as project lead in large-scale enterprise-wide hardware and software rollout/migration projects.
• Plans the analysis, evaluation, testing, implementation, integration, and migration strategy for deployment
• Defines and implements complicated technical solutions that satisfy business requirements and align with corporate, project, and budgetary objectives
• Leads large, complex projects over long time frames, which may extend 6 to 18 months in length
• Monitors and supports application, database, and server backups
• Performs monthly application releases, updates and patching
• Troubleshoots and provides solutions to hardware and software problems and upgrade computer hardware and software as needed
• Maintains server operating systems and functional differences between operating system vendors and versions
• Administers, monitors, and maintains system for the Company in all environments
• Assists system administration team with server provisioning using VMware virtual machine templates
• Supports the planning of and performance of disaster recovery
• Assists in projects as assigned by IT management
• Complies with policies and procedures as required by compliance standards
• Performance tunes and reviews systems as appropriate

Requirements

• High School Diploma required
• Some college, preferred
• Certifications including: Comp TIA A+, Server+, Security+, Network +
• Minimum of three years’ experience in a Systems Admin role
• Experience in a helpdesk or service desk environment supporting over 500 users
• IT administration with Microsoft Windows 10
• PC imaging and hardware deployment, group policy, workstation setup, remote assistance, Microsoft Active Directory and DNS preferred
• Active Directory DNS/DHCP in a multi-site environment
• Creation and administration of group policies to adhere to security standards
• Role Based Access Control
• VMware Horizon VDI, VDEM and AppVolume
• General understanding of IP network and routing technologies
• Security Standards CIS/DISA, PCI-DSS, SOC, HIPAA
• At least one year of experience with Windows 2012R2 or above

Tech Stack

• DNS
• VMware

Benefits

• Medical, Dental, and Vision insurances from premium providers
• 401K with matching
• Company paid Accident and Disability Insurance
• Long Term Disability Insurance
• EAP, and Travel Assistance
• Tuition Reimbursement
• Paid Time Off
• Wellness Days
• Sick Days
• Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.