Vice President, Enterprise Technical Operations

Role Overview

• Provide executive leadership for hybrid cloud and infrastructure environments, including data centers, cloud platforms, and core enterprise services.
• Ensure availability, performance, security, and resilience of infrastructure supporting mission-critical operations.
• Oversee disaster recovery, business continuity, capacity planning, and infrastructure risk management.
• Drive cloud adoption, modernization, automation, and operational efficiency initiatives.
• Manage infrastructure vendor relationships, contracts, SLAs, and cost optimization (CapEx and OpEx).
• Lead enterprise software engineering organizations responsible for application development, modernization, and operational support.
• Establish and enforce engineering standards, SDLC practices, and quality frameworks aligned with enterprise architecture.
• Champion DevOps, CI/CD, and automation practices to improve delivery speed, quality, and reliability.
• Ensure engineering solutions are scalable, secure, and aligned with business and product strategies.
• Partner with business and IT leaders to prioritize and deliver technology solutions that enable business outcomes.
• Provide executive oversight for data platforms, data engineering, and data management solutions.
• Ensure reliable, scalable, and secure data ingestion, storage, processing, and consumption across the enterprise.
• Partner with analytics and business teams to enable trusted, high-quality data for reporting and decision-making.
• Support enterprise data governance initiatives through operational standards, platform reliability, and data quality practices.
• Lead the evolution and maturity of enterprise data platform capabilities.
• Own operational performance across technical domains, including service delivery, incident management, and platform reliability.
• Establish operational metrics, dashboards, and reporting to drive continuous improvement.
• Develop and manage operating and capital budgets with fiscal responsibility.
• Build, mentor, and retain high-performing leaders and technical talent.
• Lead organizational change initiatives supporting technology modernization and business transformation.
• Serve as a trusted advisor to executive leadership on technology operations, risk, and readiness.

Requirements

• 10 or more years of progressive leadership experience across enterprise technology operations, including cloud & infrastructure, software engineering, and data platforms.
• Ability to work in a hybrid environment, with an expectation of regular on‑site presence (typically 3 days per week) to support leadership effectiveness, collaboration, and team engagement.
• Demonstrated success leading large, complex, multi‑domain technology organizations at the Director or Vice President level, with accountability for multiple functional leaders.
• Deep understanding of modern cloud technologies, software engineering practices, and enterprise data ecosystems, with the ability to engage technically when required without operating as a hands-on practitioner.
• Demonstrated ability to balance strategic vision with operational execution, shifting seamlessly between long‑term planning and near‑term delivery challenges.
• Proven ability to oversee a broad portfolio of IT operations, balancing reliability, cost, scalability, and modernization across cloud services, application engineering, data platforms, and enterprise integrations.
• Executive presence with the ability to represent the CTO, translate complex technical concepts into business‑relevant outcomes, and partner effectively with senior business and IT leaders.
• Strong background in financial stewardship, including operating and capital budgets, vendor and partner management, and third‑party service delivery.
• Experience leading enterprise technology transformation initiatives while maintaining operational stability and service continuity.
• Highly collaborative leadership style, with a track record of leading leaders, coaching mixed‑maturity teams, and driving accountability through influence rather than control.
• Proven capability to lead through change, elevate operational maturity, and strengthen execution discipline across complex organizations.

Tech Stack

• Cloud
• SDLC

Benefits

• We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement.