IT ERP Program Manager

Role Overview

• Manage multiple inter-dependent software deployment projects.
• Ensure completion of assigned programs within the defined scope, quality, time, and budget
• Coordinate, schedule, and communicate plans and ensure the execution of projects within the programs
• Ensure accurate allocation of resources throughout the program
• Ensure validity and execution of test plans and change promotion procedures
• Conduct needs analysis and formulate options for procurement of internal resources and third party services
• Prioritize change requests and requests for new functionality
• Determine and develop architectural approaches and solutions
• Ensure the information provided for the IT Reference Architecture and the IT Services Catalog is accurate and complete
• Use recognized expertise in tools, IT practices, technology, design standards, and industry best practices to improve overall project quality and IT productivity by proactively sharing this knowledge with associates
• Gather pertinent information from authorized sources to assess project requirements as related to assigned scope of work
• Design, implement, test, deploy and document system configurations, as a subject matter expert on cross-functional teams, leading a team as necessary
• Identify and define interfaces to other software applications and functions
• Ensure developed software integrates successfully with existing system configurations
• Resolve internal and/or external client issues with the application software, escalating as necessary to appropriate personnel
• Plan and execute productivity enhancements or product deployment projects up to 18 months in duration

Requirements

• Bachelor's degree in computer science or computer applications, or related field or equivalent education/experience
• 7 years' experience in software development, systems analysis and business processes
• 2 years’ program/project management experience
• Demonstrated success expanding aggregate knowledge and skills of the IT team(s) and sharing knowledge proactively
• Demonstrated success communicating IT technical and business projects resulting in documented agreement with internal and external clients
• Demonstrated success identifying system gaps and emerging technologies that support accuracy, productivity, and business growth.
• Demonstrated ability to deliver a project or multiple projects on time, from concept through deployment
• Demonstrated expertise with development methodologies, application tiers and layers, effective coding practices, and web/application servers
• Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
• Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills
• Demonstrated continuous improvement in areas of responsibility
• Proficiency in MS Office suite
• Availability to travel, domestically and internationally, up to 10%, sometimes with limited notice
• Master’s in computer science or computer applications preferred
• Demonstrated knowledge of JAVA, J2EE, JSP preferred
• Demonstrated experience in Desktop applications and Automated Regression testing preferred
• Demonstrated experience in ORACLE, PL/SQL, Oracle CRM, Office 365 preferred
• Demonstrated experience in Agile, Six Sigma, Lean, CMM, or similar quality process preferred

Tech Stack

• J2EE
• Java
• Oracle
• SQL