Key skills
Project ManagementProduct Management
About this role
Role Overview
- Own and evolve the voice and tone across the Relay product
- Conduct customer interviews to understand user needs
- Identify friction points and improve onboarding and feature discovery
- Collaborate with Product Management and Product Design
Requirements
- 5+ years of experience in technical writing, UX writing, or content design
- Strong portfolio of in-product writing
- Strategic thinking about language
- Customer champion mentality
- Highly collaborative
- Exceptional project management skills
- Metrics-driven with defined KPIs
Benefits
- Compensation follows impact
- Employees encouraged to discuss compensation during hiring process
- Perks and benefits detailed in the Candidate Hub