Build strong relationships with internal and external stakeholders including product, business, and sales partners
Demonstrate excellent communication skills to simplify complex problems and dive deeper if needed
Manage teams with cross-functional skills including software, quality, reliability engineers, project managers, and scrum masters
Mentor, coach, and develop junior and senior software, quality, and reliability engineers
Collaborate with technical leadership on strategic technical direction, guidelines, and best practices
Ensure compliance with secure software development guidelines and meet KPIs
Define, maintain, and report SLA, SLO, SLIs in partnership with product, engineering, and architecture teams
Drive technical documentation including support, end-user documentation, and run books
Lead Sprint planning, Sprint retrospectives, and other team activities
Create and deliver technical presentations to various stakeholders
Provide coaching, leadership, and talent development to ensure high-performing teams
Develop long-term technical vision and roadmap within and beyond team scope
Oversee systems designs within broader area and review product/system development code

BS or MS degree in a STEM major or equivalent job experience required
5+ years’ experience in Team and People Management
Experience developing accessible technologies
Ability to learn other coding languages as needed
Ability to write high quality, robust, and maintainable code
Experience debugging, diagnosing, and troubleshooting complex, production software
Excellent communication skills, sharp analytical abilities, and proven design skills
Detailed knowledge of modern software development lifecycles including CI/CD
Ability to operate across a broad and complex business unit with multiple stakeholders
Understanding of the key aspects of finance as related to Technology
Self-starter, highly motivated, with a passion for learning and researching new work methods and technologies
Excellent written and verbal communication skills with ability to communicate with team members at various levels.

Comprehensive compensation and healthcare packages
401k matching
Paid time off
Organizational growth potential through our online learning platform with guided career tracks

Director of Technology

Key skills