Client interface & relationship management: act as the central point of contact between internal departments and clients, and build long-term client relationships through regular communication
Needs analysis & customer satisfaction: identify clients' individual needs and ensure satisfaction and retention
Information & communication management: inform clients about new benefits, developments, and optimization opportunities
Product development & innovation: further develop the existing benefits portfolio and design tailored programs
Strategic consulting & system analysis: provide strategic advice, analyze existing benefits systems, and develop solutions to improve employee satisfaction

Completed commercial/business education or an equivalent qualification
Several years of professional experience — ideally in key account management, project management, or customer success management
Strong customer and service orientation
Empathy, confident presence, and assertiveness
Clear, persuasive communication with strong presentation skills
Self-reliant, solution-oriented, and structured working style
High level of organizational skills and solid commercial/business know-how
Business-fluent German and English
Solid project management skills
Affinity for technical topics

Flexible working hours
Modern office in Fuerteventura or remote work from the Canary Islands
Workation with extras: Up to 4 weeks of EU workation per year — including flight & accommodation when choosing Munich as the location
30 days of annual leave
Permanent contract & private supplementary health insurance
Above-average salary compared to national averages
Assistance with obtaining an NIE number and other administrative procedures

Compensation & Benefits Consultant, Full-time

Key skills