S&OP responsibility: design, manage and continuously improve an effective S&OP process (monthly & weekly) with clear decision-making logic
End-to-end planning: integrate Commercial, Purchasing, Finance, Customer Service and Warehouse Operations into a coordinated master plan
Accountability for forecast quality and scenario planning for campaigns, peaks, shortages and capacity constraints
Further development of inventory strategy including service levels, safety stock, lead times and replenishment
Manage the balance between availability, capital tied up and obsolescence risk
Close coordination with Warehouse Operations to translate planning into inbound, capacity and peak plans
Establish structured escalation and decision processes to reduce firefighting
Manage supplier performance, shortages and disruptions in collaboration with QA/Regulatory
Ownership of KPIs, reporting, analytics and continuous improvement of master data, tools and processes
Functional and disciplinary leadership, including building and developing the Supply Chain & Planning team

Several years (5+ years) of experience in Supply Chain, Planning or S&OP – ideally in e‑commerce, retail, FMCG, pharmaceutical or regulated environments
Proven experience establishing and running S&OP processes, including stakeholder and decision management
Experience in building teams, coaching and performance management
Very strong analytical skills (Advanced Excel required; BI/SQL advantageous)
Deep understanding of warehouse processes, capacity limits and operational dependencies
Hands-on, structured, resilient and motivated to scale a dynamically growing business

Permanent employment contract
Location Germany or Netherlands, hybrid work with regular on-site presence at warehouse locations
Central leadership role with direct impact on delivery capability, customer satisfaction and profitability
High degree of decision-making authority and visible influence
30 days of vacation per year
Training, workshops and side-by-side coaching – we support your development
JobRad (company bicycle) cooperation
Free use of our e-charging stations at the Markkleeberg site
Excellent social benefits, including a subsidised in-house canteen, Corporate Benefits, free beverages (tea, coffee, soft drinks), employee discounts, modern equipment and team/company events

Head of Supply Chain – S&OP

Key skills