Counsel Support Consultant I

Role Overview

• Handle multiple demands on an on-going basis including difficult situations, sensitive information and frequent high-level contact requiring the use of tact and judgment
• Identify, initiate, recommend and implement corrective action within workgroup
• Monitor and maintain compliance with Team Connect (Litigation Management System)
• Work under general direction
• Handle ambiguous situations and confidential information
• Handle calls in a timely manner and initiates oral and written responses to all inquiries
• Train and consult on various work processes

Requirements

• High School Diploma or GED (Preferred)
• 2 or more years of experience (Preferred)
• Maintain intermediate knowledge of major department/business unit functions

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options