Design and build automated reliability and self-healing systems that protect production at scale.
Own and improve incident management tooling and on-call health.
Develop and evolve our observability infrastructure, including monitoring and alerting.
Contribute to AI-driven operational tooling that goes beyond triage.
Drive incident prevention by identifying systemic patterns and eliminating operational toil.
Partner directly with product engineering teams to diagnose reliability gaps.
Define and champion operational excellence best practices across engineering.
Champion and embed Samsara’s cultural principles as we scale globally.

8+ years of experience designing and building products in a software engineering team.
Bachelor's Degree in Computer Science/Engineering or equivalent practical experience.
3+ years of experience in infrastructure and/or platform engineering-focused teams.
Expertise in Observability and reliability, operational metrics, and data analysis.
Proven track record in architecting monitoring frameworks, SLO platforms, and automated response workflows.
Proven experience working on large-scale enterprise software applications.
Experience in Developer Experience (DevEx) & Internal Portals.
Familiarity with cloud platforms (AWS, GCP, or the like).
Experience in implementing AI-driven automation across the software development lifecycle (SDLC).
Familiarity with writing high-quality code (Go, Python, or equivalent) focused on infrastructure, deployment, and operations challenges.
Experience mentoring and supporting engineers in a technical lead capacity.
Proactive growth mindset, always looking at ways to improve the status quo.

Senior Software Engineer II – Developer Experience, Operational Excellence

Key skills