Provides a range of analytical, research and assessment support to the development of KYC programs
Interacts with key stakeholders and third-party service providers to deliver KYC programs
Focuses on complex customers or high visibility cases
Performs quality control on the work product as needed
Suggests process improvements for efficiency, accuracy, or quality of work product
Manages ambiguity and applies judgement to identify, troubleshoot and resolve ongoing business and operational issues
Interprets and administers policies, adopts and implements business process improvements
Coordinates tracking and reporting of KYC Ops function initiatives and programs

Undergraduate Degree or equivalent professional work experience
2+ direct experience in financial services or similar industries including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles
6+ years' experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML
Deep KYC/AML background and Internal Systems experience preferred
Mastery of RFI Request for Information creation and tracking
Cross Functional Collaboration Skills
Analytical and Critical Thinking Capabilities
Ability to Translate Complex Data into Clear Documentation
RFI Interpretation & Reporting Skills
Strong oral & written communication skills
Very detailed and strong organizational skills are paramount for success in this role.

KYC Analyst III – Retail Outreach Support

Key skills