Senior Product Designer

Role Overview

• Own the end-to-end user experience across the Authorium platform — intake, approvals, document generation, evaluations, configuration, and reporting.
• Drive the AI UX strategy, ensuring thoughtful and context-aware integration into complex government workflows to serve users across all levels of AI expertise
• Identify and resolve UX debt, inconsistencies, and usability gaps proactively across the full product surface.
• Shape and steward the design system: components, patterns, libraries, and standards that scale with the product and accelerate engineering delivery.
• Design for accessibility and compliance from the start — our government customers require it, and our users deserve it.
• Lead user research efforts: usability testing, user interviews, workflow observation, and synthesis of qualitative findings.
• Use Pendo to track feature adoption, user behavior, and engagement patterns — and translate usage data into design priorities.
• Develop and maintain journey maps, personas, and workflow models that ground product decisions in real user context.
• Bring data-driven reasoning to roadmap and prioritization conversations alongside Product and Engineering.
• Take epics and initiatives from problem definition through design, requirements refinement, engineering handoff, and implementation review.
• Partner with PMs to frame problems, define scope, and make tradeoff decisions — not as a downstream resource, but as a co-owner of the outcome.
• Integrate AI across the design lifecycle, from initial ideation and wireframes through prototyping and usability testing.
• Manage design work in Jira: participate in sprint planning, backlog grooming, and release coordination for design-heavy initiatives.
• Review implemented work against design intent and hold the bar on fidelity through delivery.
• Partner closely with Engineering leads on feasibility, component architecture, and front-end delivery quality.
• Collaborate with Solutions and Client Success to understand deployment context, onboarding challenges, and real-world usage patterns.
• Present design direction and rationale to leadership, client stakeholders, and cross-functional partners with clarity and confidence.
• Establish design review practices, critique cadence, and quality standards for the design function.
• Build the foundation for a scalable design team — processes, documentation, and hiring input as the function grows.
• Participate in hiring for future design and product roles.

Requirements

• 7+ years of product design experience, with at least 3 years focused on enterprise SaaS or complex B2B applications.
• Demonstrated experience owning design end-to-end across a platform — not just individual features or screens.
• Track record of operating with PM-level ownership: framing problems, driving scope decisions, and carrying initiatives through delivery.
• Deep skill in designing for dense, data-heavy, workflow-driven products — tables, filters, multi-step flows, role-based experiences, and configuration interfaces.
• Experience leading user research: planning studies, running usability tests, synthesizing findings, and connecting them to product decisions.
• Systems thinking — you see the product as an interconnected whole, not a collection of screens.
• Experience managing or mentoring designers, with a point of view on how to build design quality into a team.
• Expert-level Figma proficiency: components, libraries, auto-layout, prototyping.
• Proficiency in utilizing AI tools to accelerate and improve the design process and artifacts.
• Comfortable working in Jira-based agile workflows — sprint planning, backlog management, and cross-functional delivery coordination.
• Strong understanding of accessibility standards (WCAG 2.1 AA) and experience designing for compliance-driven environments.
• Clear communication — you can explain design decisions in terms of user outcomes and business tradeoffs, not aesthetics.

Benefits

• Salary: $140,000–$160,000
• Equity (stock options)
• 100% employer-funded medical, dental, and vision insurance
• 401(k) with Profit Sharing Plan
• Flexible PTO
• $500 home office stipend
• Commuter stipend