Accountable for the governance, lifecycle control, quality, standardization, prioritization, and publishing performance of System Operations procedures
Responsible for the development, revision, implementation, maintenance and control of standardized System Operations procedures that reflect current electric system configuration, operating practices and regulatory requirements
Leads procedure staff, establishes and enforces procedure governance standards and review controls
Works closely with System Operations Control Center management in CT, MA and NH to identify opportunities to standardize system operating procedures
Manages the development, revision, implementation, and publishing of Operating Instructions, Procedures, Guides & Guidelines
Establishes and maintains procedure governance, document lifecycle controls, review requirements, publishing controls and quality standards for System Operations procedures
Ensures electric system configuration changes, operating practice changes and regulatory changes are reflected in operating procedures correctly and timely
Monitors the quality, timeliness and consistency of System Operations procedures and establishes performance expectations for procedure review, revision, and publishing activities
Manages the preparation, maintenance and retention of operating records pertinent to System Operations procedures.

Bachelor’s degree in electrical engineering technology or related degree, or the equivalent combination of education and experience
Minimum of ten (10) years of related experience including four years of experience as a System Operator preferred
Knowledge of electric transmission and distribution system operations
Knowledge of functions of the various components that make up the Eversource electric system
Knowledge of transmission system advanced applications and simulation programs (e.g. load flows, contingency analysis, dispatcher training simulator, etc.)
Knowledge of distribution Outage Management Systems
Knowledge of electric system switching and safety tagging procedures
Thorough knowledge of NERC standards, OSHA and state regulatory requirements
Thorough knowledge of system operating procedures, document control and procedure governance practices
Strong analytical/computer skills such as, but not limited to, Lotus Notes, Microsoft Word, Excel and Access, and Alstom/GE Energy Management System applications.
Valid motor vehicle operator’s license
Ability to obtain NERC Transmission Operator certification within 6 months.

Manager, System Operations Procedures

Key skills