AV Service Business Development Manager

Role Overview

• Proactively prospect and acquire new AV services contracts, including support, maintenance, managed services, and lifecycle management.
• Execute high-volume outbound outreach (cold calls, LinkedIn, email campaigns, networking) to drive pipeline growth.
• Sell AV Service offerings such as AV Help Desk, Managed AV Services, AV maintenance, event support, and AV system monitoring.
• Engage with CIOs, CTOs, AV/IT directors, and facilities managers to build long-term service relationships.
• Represent the company at AV industry events including InfoComm and AVIXA activities.
• Maintain CRM accuracy, forecasting, and reporting.
• Work collaboratively with internal departments such Sales, Service, Marketing and Operations teams to align business development activities with overall company strategy.
• Conduct comprehensive market research to identify trends and growth opportunities in target markets.

Requirements

• 5+ years of B2B sales experience in the AV / ProAV industry.
• Strong understanding of AV technologies (Pixera, ISSAC, QSC, Extron, Shure, Biamp and DV-LED Displays).
• Proven success in securing new service or support contracts.
• Strong negotiation, communication, and presentation skills.
• Demonstrates ability to work independently and manage multiple projects simultaneously.

Benefits

• Competitive base salary with aggressive uncapped commission plan.
• Comprehensive benefits.
• Paid parental leave after 1 year of service.
• 12 company paid holidays.
• 3 weeks of paid time off.