Vendor Account Manager

Role Overview

• Delivering a high level of service to our vendors
• Own the day to day interaction with the vendors
• Serve as the first point of contact for all vendor service requests and escalations
• Conduct monthly provider performance evaluations
• Demonstrate proficiency by providing effective consultation to TP’s and guidance to internal team members
• Conduct on site vehicle inspections and provider audits
• Meet or exceed assigned KPI’s and business objectives
• Liaise with other internal departments as required to resolve vendor’s issues

Requirements

• High School diploma or GED
• College Degree or equivalent work experience
• Minimum 2 years’ experience as an Account Manager or relevant related experience
• 1-2 years’ operational experience
• Must possess a valid driver’s license
• Knowledge of transportation logistics
• Moderate skills in Microsoft Office
• Demonstrate a high level of ownership

Benefits

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities