Participates in the development of digital first products supporting the needs and risks of USAA Members
Supports efforts to develop and launch new innovative product offerings as well as auxiliary/enhanced features/services for existing products
Advises others in the launch of new products and in the evaluation and decision to buy/build or partner
Generates creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists
Analyzes internal and external data and member information to support formulation of product strategy and enhance competitive intelligence
Conducts analysis of key data to support ongoing monitoring, maintenance and underwriting of existing 'new in market' products based on product performance, member needs and competitive changes in the market
Develops and communicates the new product value proposition for product enhancements/features
Guides Member Contact teams on how to effectively use sales guides and provides education on new products and services
Analyzes and evaluates new product performance metrics to recommend offering change, if necessary, prior to full launch
Coordinates with relevant control partners to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations

Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience
6 years relevant experience in Actuary, Underwriting, Marketing, Operations, Financial Services or relevant military experience
Experience conducting research, compiling and analyzing data, and identifying trends that have supported product decisions
Demonstrated experience in developing, deploying and supporting product and/or integrated suite of products
Knowledge and understanding of Product Development Life Cycle (PDLC)

Product Development Manager – P&C

Key skills