About this role

Provides support for Linux/Unix, Windows, and other embedded operating systems and applications
Responsible for analyzing, troubleshooting, and resolving IT hardware and software infrastructure issues
Provides system administration for assigned on-prem and/or cloud infrastructure
Establishes and maintains security regarding systems and users
Applies security patches and OS or application upgrades
Supports new infrastructure projects and maintains configuration documentation

Requires a bachelor’s degree or equivalent experience
Minimum of 5 years of related systems administration experience
Experience in either Linux or Windows environments
Supporting network infrastructures
Virtualization experience
Minimum of a year experience in Tier 1 or Tier 2 helpdesk/desktop support
Ability to work independently with little or no supervision
Demonstrated experience with providing remote troubleshooting and assistance
Experience with automation tools such as PowerShell/shell scripts, Puppet, Ansible, and/or Cron jobs
Requires U.S. Citizenship

IT Infrastructure and Engineering Support Administrator

Key skills