Leading project work streams and building collaborative relationships with team members and clients
Communicating complex information effectively
Conducting and managing market research and analyses
Supporting delivery from project scoping to conclusion
Demonstrating empathy for coworkers and customers
Learning from mistakes and asking for help when needed

Deep knowledge of Financial Services domain with a focus on Payments, Banking Operations, and/or Retail and Commercial Lending
5-7 years' experience in financial services and/or consulting
Exceptional written and oral communication skills
Ability to coach and develop team members
Hands-on experience with retail and commercial card programs, global transaction banking, and/or cash management products
Familiarity with Canadian payments landscape and upcoming changes as part of the Payments Modernization roadmap
Experience developing target operating models and process design strategies

Manager, Payments and Open Banking

Key skills