Development and implementation of change strategies in transformation projects — ideally in the context of SAP, with a focus on sustainable user adoption
Translation of change objectives into structured enablement and adoption concepts across systems, processes, and user groups
Design, coordination, and hands-on implementation of Digital Adoption Platforms (e.g., WalkMe, Whatfix, Userlane), including creation and QA of in-app assets (walkthroughs, tooltips/SmartTips, hotspots, contextual help)
End-to-end enablement responsibility: target-group segmentation, content lifecycle management, testing and go-live coordination, as well as evaluation of adoption KPIs (e.g., usage, completion, reduction of support requests)
Conceptual introduction, operation, and continuous improvement of learning solutions in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning)
Design of modern, future-oriented enablement and learning approaches, including AI-supported personalization and learning analytics
Consideration of user experience and accessibility (WCAG) standards in learning content and in-app guidance concepts
Execution of stakeholder analyses, alignment workshops, targeted communication initiatives, and enablement sessions (German/English)
Close collaboration with HR development, IT, and business units, including contribution to governance for enablement content, quality standards, and translations

Several years of experience in Organizational Change Management within technology
or ERP-driven transformation projects (ideally SAP), with a strong focus on user adoption
Experience in designing and operating Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including responsibility for productive in-app guidance content
Participation in at least one end-to-end enablement or adoption initiative, from change concept through rollout to evaluation of adoption KPIs
Practical experience in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning)
Familiarity with change management methodologies (ADKAR, Prosci, Kotter) and instructional design, combined with a pragmatic, implementation-oriented mindset
Strong communication skills, empathy, and confidence in stakeholder interaction; very good German and English language skills
Interest in modern enablement and learning approaches, including AI-supported concepts, UX, and accessibility (WCAG)

30 days of paid vacation
Internal and external training opportunities
MyN – Nagarro Employee Share Program
Attractive company car and company bicycle arrangements
Company-funded accident insurance
Modern office space in central locations with high-tech equipment
Sports programs
Access to the corporate benefits portal
Free fruit and beverages
Ample room for innovation in a high-growth environment working with the latest technologies and products
Opportunity to get involved and make a difference
Flat hierarchies and a long-term, stable position with attractive development opportunities

Senior Consultant, SAP Digital Adoption & Enablement

Key skills