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Level 2 System Engineer at Hunt St | JobVerse
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Level 2 System Engineer
Hunt St
Remote
Website
LinkedIn
Level 2 System Engineer
Philippines
Contract
1 week ago
$1,200 - $2,000 AUD
No Sponsorship
Apply Now
Key skills
Firewalls
VMware
RDS
Active Directory
Communication
About this role
Role Overview
Diagnose, troubleshoot, and resolve escalated IT issues across hardware and software systems
Manage support tickets end-to-end
Communicate with clients, and collaborate with internal teams and vendors when needed
Support system migrations and implementations
Manage multiple priorities
Document technical solutions
Deliver high-quality customer service, including night shift coverage as required
Requirements
Minimum a bachelor's degree in computer science or related technology
Minimum of 4 years of relevant IT support or systems engineering experience
Successfully completed at least 25 technical projects (implementation, migration, or support-related)
Excellent communication skills in written and spoken English is a must.
Excellent customer service.
Focused and process drive window professional service experience
Experience with an office setting it up & involved with migration projects
Agreed to work on the night shift
Certifications
:
Sophos Architect Certified
MCSA (Microsoft Certified Solutions Associate)
CCNA (Cisco Certified Network Associate)
Veeam Certified Engineer
Technical Expertise:
Windows Server
Office 365 (Setup & migrations) Exchange
SCCM
Active Directory Management Tools
Legal application experience
Filesite, BigHand, Carpe Diem or Elite
Networking (configuring firewalls/ routers/switches)
Remote support (VPN, RDS)
Virtualisation (VMware)
Tech Stack
Firewalls
VMware
Apply Now
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