Main point of contact for customer relationships with Farmax: Act as the primary liaison between customers and Farmax
Customer development: Support customers in developing the region and achieving expected sales results, providing all necessary support
Prepare and conduct training sessions with clients' sales teams
Prospect new accounts and opportunities in the region. Analyze and review portfolios with customers
Ensure sell-in and promote sell-out: Drive sell-in in line with industry targets and analyze sell-out data, identifying service gaps and proposing action plans
Ensure implementation of Farmax strategy in the field: Work to ensure that the strategy defined for each brand (positioning, execution, pricing) is implemented in the field
Market monitoring: Gather market intelligence and ensure internal follow-up to address any business risks
Trade marketing perspective: Build JBP (Joint Business Plans) and implement initiatives to drive sell-out
Administrative routines: Resolve customer issues with the support of Farmax internal teams, facilitating communication and quick responses. Enter orders and information into the system.
Requirements
Commercial experience with pharmaceutical customers (pharmacies), Cash & Carry, and small to medium distributors
Computer skills (Excel and PowerPoint)
Knowledge and application of financial mathematics concepts
Basic knowledge of logistics and product distribution
Experience conducting commercial/sales training is desirable
Assertive communication
Strong verbal communication skills
Teamwork
Organizational skills
Proactivity
Interpersonal skills
Ability to listen and understand raised issues
Strong negotiation skills and conflict management
Ability to develop and maintain commercial relationships