Housing Stability Services Case Manager

Role Overview

• Manage a case load of 75+ case management services
• Provide direct case management services and conduct client screenings.
• Determine program eligibility and assist clients with required documentation.
• Advocate on behalf of clients with landlords and partner agencies.
• Connect clients to community resources and make appropriate referrals.
• Participate in program-related meetings and collaborative initiatives.
• Offer individualized coaching focused on personal and financial goals.
• Assist clients in accessing community programs and supports.
• Coordinate program meetings, workshops, and related logistics.
• Build and maintain partnerships with local agencies and service providers.
• Collaborate with community partners to promote client stability.
• Deliver community presentations about Arm In Arm’s services.
• Enter and maintain accurate client data and documentation in the case management database(s).
• Prepare required monthly and quarterly program reports.
• Maintain complete and organized case files.

Requirements

• Minimum of a bachelor’s degree in social work, human services or a related field
• 5-7+ years of experience working with low-income households and providing case management services
• Bilingual fluency in Spanish preferred
• Willingness to work from multiple locations in Mercer County
• Strong written and verbal communication skills.
• Knowledge of community resources available in Mercer County
• Experience using EmpowOR is a plus.

Benefits

• Pension matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance