Implementation partner: You are the primary point of contact for our customers for all technical questions relating to the implementation of our solutions.
Partner management: You maintain and coordinate technical communication with our DMS partners and exchanges.
Interface to the dev unit: You manage communication with our developers via Jira, support product development, and ensure that requirements are implemented accurately.
2nd-level support & documentation: You resolve complex technical support requests and document our processes in clear, professional technical documentation.

Technical understanding: You have experience supporting interfaces and IT infrastructures and enjoy diving deep into technical processes.
Consulting skills: You can confidently guide customers through implementation processes and explain complex issues clearly.
Structure & tool expertise: You are proficient with Jira and accustomed to documenting projects in a structured way.
Solution orientation: You think proactively and enjoy contributing practical feedback to product development.

Hybrid working: Flexibility is not just a buzzword here — work where you perform best.
Responsibility: You play an active role in shaping the technical collaboration with our most important partners.
Modern environment: A workplace that relies on modern tools and efficient processes.
Stability & growth: Join an established company with strong growth — we offer security alongside significant opportunities for development.

System Consultant

Key skills