Senior Network Engineer, ISP Focus

Role Overview

• Design, deploy, and manage multi-region ISP network infrastructure, focusing on scalability, reliability, and consistent service delivery.
• Configure and maintain core routing and switching protocols, including BGP, IS-IS, MPLS, EVPN (active-active), and Layer 2 private circuits (VLANs, trunks, QinQ).
• Optimize and support fiber access technologies, specifically GPON and XGS-PON.
• Ensure high network availability and uptime by managing Service Level Agreements (SLAs) and performance metrics.
• Administer and troubleshoot critical IP services, including DHCP, DNS, and IP address management.
• Develop and implement network automation solutions using scripting languages like Python and frameworks such as Ansible.
• Create and maintain comprehensive network documentation, including topology diagrams.
• Collaborate with NOC and field teams for service delivery and incident resolution, and participate in an on-call rotation for high-level network escalations.

Requirements

• A minimum of 3 years of experience in ISP or service provider network engineering environments.
• Expert-level understanding of BGP routing policies, IS-IS, EVPN, and MPLS.
• Proficiency in Layer 2 technologies (VLANs, trunks, QinQ, private circuits).
• Demonstrated experience managing fiber access networks and related transport systems.
• Working knowledge of core IP services: DHCP, DNS, and IP address management (IPAM).
• Familiarity with network automation frameworks and scripting (e.g., Python, Ansible).
• Proven ability to design and maintain highly available, redundant network topologies with a strong focus on meeting performance SLAs.
• Direct hands-on experience with hardware and software from major vendors (e.g., Arista, Juniper, Cisco) preferred.
• Experience with access network platforms (e.g., Calix, Adtran, Nokia) preferred.
• Experience with specialized DDI platforms (e.g., Infoblox, Bluecat, Efficient IP) preferred.

Tech Stack

• Ansible
• DNS
• Python
• Switching

Benefits

• Group Health Insurance – There is a 90-day waiting period to enroll in the Group Health Plan. We offer medical, prescription, dental and vision through an HSA Plan or Traditional Copay Plan.
• In House Clinic – Each employee/dependent is eligible to visit the RTC Clinic that is free of charge. A nurse practitioner is available to treat patients during normal clinic business hours. Laboratory services are also available free of charge. Generic medications the clinic can dispense are also available free of charge.
• Wellness Benefit – Each employee is eligible to request to participate in the purchase of items that support your individual wellness goals, such as massage, gym equipment or memberships, weight watcher memberships, etc. This benefit can be requested through the In House Clinic nurse practitioner. The benefit will pay up to $600 annually, at the rate of $150 quarterly, through payroll to each eligible employee. This benefit can be combined/shared with a spouse up to the annual maximum of $600.
• Ringgold Telephone Company 401(k) Plan – After a 12-month waiting period eligible employees can participate in the plan. With a minimum employee pre-tax contribution of 2%, the Company contributes 8% to the plan. Funds are managed at American Funds.
• Short Term Disability – On the 8th day of an illness, short-term disability begins. The benefit pays 70% of weekly earnings to a maximum of $1,500 per week. Maximum period of payment is 13 weeks for short-term disability. This benefit is free to the employee. This plan is managed by Mutual of Omaha.
• Long Term Disability – When short-term disability ends, and still not returned to work, long term disability begins. The benefit pays 66-2/3% of weekly earnings to a maximum benefit of $12,500 per month. Payment is received on a monthly basis for long-term disability instead of weekly as with short-term. This benefit is free to the employee. This plan is managed by Mutual of Omaha.
• Group Life Insurance – The Company provides life insurance coverage at no cost to eligible employees. The amount of coverage is 3 times your annual salary. Spouse is covered for $10,000. Dependent Children have coverage of $5000 up to age 26 based upon policy provisions. This is free to the employee, spouse, and children with coverage as described. This plan is managed by Mutual of Omaha
• Accidental Death & Dismemberment – The Company provides this coverage with benefits identical to the Group Life, however, benefits are only paid if death is a result of an accident. This benefit would be in addition to the proceeds from the regular Group Life policy. This is free to the eligible employee. This plan is managed by Mutual of Omaha.
• Identity Fraud Protection Policy – The Company provides this coverage for expenses brought about by being the victim of identity fraud. This is free to the eligible employee.
• Elective Life Insurance – Each eligible new employee has the opportunity to purchase life insurance that is in addition to the Company provided policies. The additional insurance is offered to employees, spouse and dependents at group rates, with premiums being payroll deducted. This is offered on a strictly voluntary basis. This plan is managed by Mutual of Omaha.
• Educational Assistance Program – After six months, the eligible employee may request to participate in the Education Assistance Program. After successful completion per semester at accredited colleges, universities, technical schools, or home-study courses, the Program will provide employees with reimbursement of 100 percent of tuition and required textbook costs, registration and graduation fees for courses pre-approved by the Company. Successful completion means that the employee has passed with a grade of “B” or better from the training entity.
• Flex Time Hybrid/Remote Office for Eligible Positions
• Free Local Internet Service
• Free Local Telephone Service
• Concession for Local Telephone Service if outside calling area ($40.00 per month, paid quarterly if no company cell phone is designated to employee)
• Cell Phone Reimbursement ( $85/mo. Or Company purchased phone/service )
• Work Boots Reimbursement $300/yr. (if required as PPE)
• Uniform Allowance $200/yr.
• Paid Leave ( including sick, holidays, vacation )
• Adoption Assistance
• Direct Payroll Deposit
• Parental Leave
• Accident Policy
• Critical Illness Policy
• Hospital Indemnity RTC's Culture