About this role

Own and drive cross-functional programs with a wide, strategic view.
Anticipate risks and blockers, proactively solve problems, manage mitigation strategies, and ensure timely, high-quality releases.
Lead readiness planning and execution for multiple initiatives, ensuring seamless change adoption.
Collaborate with product and communications teams to align on changes and messaging.
Oversee development of training, UAT, help content, and SOPs.
Monitor post-release performance and identify areas for improvement.
Continuously optimize change delivery processes for scalability and clarity.
Lead change initiatives for a diverse, co-employment workforce.
Mentor teams and champion best practices in program delivery.

5+ years in operations and program/project management
Strategic mindset with high execution and ownership
Technical understanding of product lifecycles/release cycles
Experience in large-scale change within matrixed organizations, tech environments being a plus
Change management experience (preferred)
Workforce management and co-employment persona experience is a plus
Strong communication, organizational, and independent problem-solving skills
Proficient in Google Suite
Experience with AI tools and Lean/Six Sigma methodologies is a plus
Proven ability to manage multiple projects and influence cross-functional teams
Ability to work onsite approximately 1-2 days per week
Bachelor’s degree required; MBA or equivalent experience is a plus

Program Manager

Key skills