Technical Program Manager – AI Strategy, Organizational Transformation

Role Overview

• Support leadership operating mechanisms (OpMechs) by driving updates, action tracking, cross-functional reporting, and follow-through.
• Prepare materials, synthesize inputs, and maintain program continuity across leadership forums.
• Act as a trusted thought partner to senior leaders, enabling decision-making.
• Help define and implement the structure for AI transformation across a Fintech organization.
• Translate an evolving AI-first vision into practical rollout plans, operating rhythms, and adoption mechanisms.
• Drive execution of rollouts focused on transforming how teams across Engineering, Product, and Design use AI tools or capabilities.
• Design and coordinate sessions, working groups, and cross-org forums to drive AI fluency and adoption.
• Partner with internal teams to ensure AI initiatives are implemented consistently.
• Support change management efforts, identifying gaps in understanding and helping teams up-level.
• Stay ahead of AI market developments, research breakthroughs, and Large Language Model (LLM) trends.
• Design and operationalize mechanisms to collect feedback and harvest effective usage of AI by early adopters for dissemination across the organization.
• Curate and synthesize information on AI tools, platforms, and industry trends relative to the enterprise’s adoption.
• Create clear, consumable materials that help teams (of various personas) understand how AI is improving workflows.
• Engage with partners and vendors as needed, helping bring external insights into the organization to drive cultural adoption.
• Act as the connective tissue across teams, ensuring information flows effectively up, down, and across the organization.
• Proactively identify risks, dependencies, and opportunities in a highly ambiguous environment.
• Operate with high autonomy, inserting yourself into conversations and driving momentum without heavy direction.

Requirements

• 4+ years of experience in Technical Program Management, Program Management, or Consulting within complex, matrixed organizations.
• Strong understanding of AI/LLM concepts and ecosystems (e.g., generative AI, agentic workflows, AI tooling, Model Context Protocol (MCP). Hands-on coding is not required.
• Demonstrated understanding of SDLC.
• Ability to confidently "speak the language" of AI with engineers, product leaders, and executives in an AI-first environment.
• Strong proficiency in Google Suite Tools (Sheets, Slides) and project management-related tools (e.g. Smartsheet).
• Demonstrated experience building and operationalizing programs from the ground up within complex, matrixed organizations.
• Skilled in structuring workflows, establishing operating mechanisms, and driving accountability.
• Bold, proactive communicator who participates actively in conversations rather than waiting for direction.
• Thrives on driving large-scale organizational change behind the scenes.
• Proven ability to partner across cross-functional teams and move work forward through influence rather than authority.
• Strong ability to simplify complex topics and drive clarity in ambiguous environments.
• Exposure to financial services, fintech, or regulated environments is a plus.
• Willingness to work onsite in Mountain View three (3) days a week.
• Bachelor’s degree required; MBA preferred.

Tech Stack

• SDLC

Benefits

• benefits eligible