Administration – Technical Support
United Kingdom
Full Time
4 weeks ago
$25,877 - $27,000 GBP
Visa Sponsorship
Key skills
Communication
About this role
Role Overview
- Providing technical support to our customers, infrastructure team and regulators
- Ensuring accurate payment is made to our contractors
- Working on complaints, recharges, and insurance claims
- Managing and monitoring inboxes and workbench queues to meet SLAs
Requirements
- Great communication skills
- Enjoy working in a fast-paced environment
- Experience in providing technical support
- Proficient in Excel and IT skills
- Ability to manage workload independently
Benefits
- 25 days holiday
- Annual bonus scheme (of up to £1,500 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Electric vehicle scheme and retail offers
- Family friendly policies