Key skills
CommunicationSales
About this role
Role Overview
- Serve as a primary point of contact for internal and external customers via phone and electronic channels
- Provide timely and accurate communication to customers
- Partner closely with the Sales team to support account-related activities
- Respond promptly and professionally to inquiries related to missing or delayed samples
- Gather, assess, and document all relevant information to effectively resolve customer inquiries
Requirements
- High School diploma or equivalent required
- Associate’s or Bachelor’s degree preferred
- Minimum of 2 years of customer service experience
- Multilingual skills are a strong plus
Benefits
- Comprehensive health benefits (medical, dental, vision)
- 401(k) with company match
- Generous paid time off and company holidays
- Additional wellness and work-life benefits