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Customer Experience Associate at Natera | JobVerse
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Customer Experience Associate
Natera
Remote
Website
LinkedIn
Customer Experience Associate
United States
Full Time
1 week ago
$20 - $22 USD
Visa Sponsor
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Key skills
Communication
Sales
About this role
Role Overview
Serve as a primary point of contact for internal and external customers via phone and electronic channels
Provide timely and accurate communication to customers
Partner closely with the Sales team to support account-related activities
Respond promptly and professionally to inquiries related to missing or delayed samples
Gather, assess, and document all relevant information to effectively resolve customer inquiries
Requirements
High School diploma or equivalent required
Associate’s or Bachelor’s degree preferred
Minimum of 2 years of customer service experience
Multilingual skills are a strong plus
Benefits
Comprehensive health benefits (medical, dental, vision)
401(k) with company match
Generous paid time off and company holidays
Additional wellness and work-life benefits
Apply Now
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