Applied Scientist Internship – NLP

Role Overview

• Assist in the collection, preprocessing, and quality assurance of datasets to help us improve the AI Capabilities within Five9.
• Support the development and fine-tuning of NLP models/pipelines for tasks such as text classification, clustering, summarization, conversational AI, and retrieval augmented generation using tools like PyTorch, and HuggingFace Transformers.
• Collaborate with cross-functional teams to integrate research insights into production pipelines.
• Participate in evaluating model performance exploiting suitable methodologies and metrics as well as contribute to iterative improvements.
• Stay current with the latest advancements in NLP and machine learning research, contributing ideas that drive innovation.

Requirements

• Rising college senior or above, pursuing a post-graduate degree in Computer Science, Artificial Intelligence, Natural Language Processing, or a related field.
• Strong programming skills in Python with hands-on experience or a keen interest in data analysis.
• Familiarity with machine learning frameworks (PyTorch, Scikit-learn)
• Exposure to generative AI/NLP tools, including transformer-based models and Hugging Face Transformers
• Experience working with LLM APIs (e.g., OpenAI, Anthropic).
• Demonstrated problem-solving skills and a passion for exploring and applying new technologies in AI.

Tech Stack

• Python
• PyTorch
• Scikit-Learn

Benefits

• Paid internship
• Speaker Series
• Intern Buddies
• Employee Resource Groups
• Inclusion in a supportive culture